This is a moment of pure pissiness!
I got a letter from Jefferson Community College where I have been enrolled since 2004. The letter stated that I had so many days to go online to mapping-your-future.org and submit an online counseling session proving that I understand the terms of my student loans. Now, I understand if the college is worried about their new students getting it together, and not defaulting on their borrowed money, but HOLY SHIT, for those of us who have got it together in that department this web site was a complete joke! The questions they asked preceded a long ass page full of information that any dick could get off the street if he really wanted to. They prettied it up like it was information they alone possessed, and to make it worse it was all scrunched together and looked worse than a text book page.
Once I completed the pointless questions -which by the way were laid out just a like an exam- my reword was filling out a blank form that asked for my SSN and License number, not to mention the addresses and phone numbers of about seventy five people I knew. This is obviously in an effort to make sure that if at some point in my future life, when I succeed at becoming desperate and dumb like their hoping I will - if I get the bright idea to change my name or personal information without letting them know, their be able to harass my family members until the debt is paid to their satisfaction! What bull shit!
Not only did this piss me off, it sent me on a crusade inside the marvelous world of "Customer Service Live Chat." These corporate versions of AIM or MSN Messenger allow you to actually talk with a Customer Service Rep live like you were talking with your best friend. Basically all they do is sit there, type what you want to hear, maintain the company policies and procedures, Ctrl-C Ctrl-V every bit of information into the message editor, and send you countless apologies for how they aren't able to give you the information you requested but are just trying to "do their job." Fuck that!
Not only did I tell the guy what kind of Diamond Dick he could use to Fuck himself, I told him where he could stick it. Tomorrow, JCC is getting a piece of my mind about this pathetic waist of energy and time. Whatever they hoped to accomplish by forcing their students to succumb to over zealous information hungry greed mongers, it's not working for this one! If a company can't do their visitors the courtesy of providing some kind of 800 number so we can at least scream at a live person, they have no place asking for my SSN over the net!
...more to come...for sure!
Thursday, February 22, 2007
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